Belskavie Privacy Policy
Belskavie Farm Caravan Storage is a caravan and motor home storage facility.
Belskavie Farm Caravan Storage are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you during and after you access our services, in accordance with the General Data Protection Regulations (GDPR, in force 25th May 2018). This Privacy Notice (together with any other privacy notice that we may provide to you) contains important information about how we collect, manage, use and protect your personal data.
This privacy notice is applicable to all visitors to our website (as outlined below) and the customers of our services.
Company contact details for data protection matters
Contact: Murray Gibb
Address: Belskavie Farm , Drumoak, Banchory, Aberdeenshire, AB31 5AQ
Telephone: 07510898455
Our websites
This privacy notice is applicable to the following website associated with Belskavie Farm Caravan Storage along with any websites we may operate in the future,
https://www.belskavie.com
Information we collect & process and how we get the information
We may collect and process the following personal data about you;
• Information that you provide by filling in a paper form or electronic form on our website or provide to us via email or telephone including your name, address, email address & phone number. This includes information provided at the time of registering for our storage services, requesting further information and when you report a problem with our site.
• Correspondence with you either verbally, in paper form, email, record of call, voicemail message, or otherwise.
• Details of transactions you carry out with us.
• Details of visits to our websites including, but not limited to, traffic data, location data, weblogs, other communication data and resources that you access (see the Cookies section below for more information on this).
Cookies
• A ‘’cookie’’ is a text file that is downloaded to the hard drive of your computer and is used to remember your preferences and sessions.
• We use this information to (anonymously) track movements through our sites, to find out how they are being used and to enable improvements to our services to be made. This information is shared with Google Analytics and may be shared with third parties who perform similar services. This information is fundamental to the provision of website services. Personal information about you is not collected during the tracking process.
• You can disable the cookies we attach if your browser supports this. For further information on how to do this, please refer to www.allaboutcookies.org. However, you should bear in mind that if you exercise this option you may be unable to use some of our on-line services.
Why we need your personal information
We will only use your personal information when the law allows us to. Most commonly, we require your personal information in the following circumstances:
• To establish a booking with you, for example, if you enter into an agreement with us to receive caravan or motor home storage services,
• Where we need to comply with a legal obligation and/or,
• Where it is required for us to perform a task in the public interest.
Under the General Data Protection Regulations (GDPR), the lawful bases we rely on for processing your information are,
• Your consent. You can remove your consent at any time. You can do this by contacting Belskavie Farm Caravan Storage via the details given above.
• We have a contractual obligation.
• We have a legal obligation.
• We have a vital interest.
• We need it to perform a public task.
• We have a legitimate interest.
How we use your information
When we are providing a service to you, we may use information held about you in the following ways;
• To ensure we are able to contact you.
• To ensure that content from our website is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To notify you about changes to our service.
Who we share your information with?
• We may share your information with third parties where it is necessary to perform a contractual service or administer our relationship with you, where we are required by law to do so, where we have a legitimate interest in doing so, or when we are required by public interest requirements to do so.
• We may share personal information with our professional and legal advisors for the purposes of taking advice.
We may also share your information with third parties from time to time if that sharing is required in relation to the service, we are providing to you, including, but not limited to:
• Third party software, analytics, website and search engine suppliers or IT suppliers including, for example, Google Analytics.
How we store, protect and dispose of your personal information
Your personal information is electronically securely stored on cloud-based storage (Google Drive and OneDrive) and on our website servers. All hardware used by Belskavie Farm Caravan Storage has physical security measures; strong passwords; password lock out; managed permissions; two factor authentications; encryption; antivirus software; anti-malware software; data loss prevention software; secure Email Gateway; software patch management; appropriate data backup arrangements. Some online personal data that we collect from you may be transferred to and stored outside the European Economic Area if based upon external servers.
Your personal information may also be stored on third party, cloud-based solutions. Where this is the case, Belskavie Farm Caravan Storage will ensure that that third party complies with the GDPR when processing your data.
Data processors may temporarily store or print data for short durations after which the data must be uploaded to online storage or deleted.
Data Retention
We will not keep your personal information, for any purpose, for longer than is necessary and we will only retain the personal information that is necessary in relation to the purpose.
Most other personal data will be deleted or destroyed unless you have agreed to be contacted by us.
Deletion / Destruction of Data
Online data will be deleted from all online sources after the retention periods described above.
Hard copies of any personal data will be destroyed by shredding immediately after you cancel your agreement with us
Your data protection rights
Under data protection law, you have rights including:
• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
• Please contact us if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113